When you take your car to the shop who do you want to work on it; the young guy with certificates, or the 20 year veteran with certificates?
Will the young guy fix your car? Eventually, but not optimally, i.e., you are paying for his education.
Will the seasoned veteran fixe your car? Absolutely, quickly, efficiently and he’ll probably see some other things that only experience teaches.
In general you’ll (we’ll) save money going with the experienced tech.
When you hire NTS you’re working with seasoned IT Veterans.